Straight answers, no hedging — what an IT and AI buyer actually needs to know before saying yes. If yours isn't here, ask us directly.
No jargon, no spin. Here's how it really works — your data, your control, your Microsoft 365.
No. We work inside the Microsoft 365 you already pay for — same logins, same SharePoint, same admin. Nothing new for your team to learn.
No. Your data stays in your tenant and is never used to train public models. It's yours. It stays yours.
No. It drafts and flags; a person on your team reviews and approves before anything goes out or touches a record. Nothing final happens without a human.
Your call. It can be your whole IT desk, or sit alongside the people you have and take the repetitive work off their plate.
Everything runs where your security and compliance already live — inside Microsoft 365. We help you meet FTC Safeguards and HIPAA-readiness, and every action is logged.
You keep everything. It all lives in your Microsoft 365 — there's nothing to pry out of us, no data to claw back. No lock-in.
Discovery is two weeks. A working prototype on your own data is usually days after that — not months.
Discovery is $2,500, credited toward whatever you build. Managed tiers run $125–$300 per user per month. Custom builds are scoped after Discovery. No surprise invoices.
No. It answers the phone, fills out the forms, pulls scattered information into one answer, and writes the first draft of the things your team retypes every day.
That's why a person approves every output. The system does the boring 90%; your team checks it and keeps the call. You're always in control.
The system does — it can answer and triage calls and messages around the clock, then hand your team a clean summary in the morning.
If the answer you're after isn't above, ask us directly. No script, no pressure — just a straight conversation about what would actually help.
Or email joey@horizenitservices.com