Tickets, reports, and live fleet status for your organization. This is a preview build: sign-in is not yet wired auth stubbed. Enter your organization code below to pull your live tickets and backup report from the service door; until then the records shown are illustrative sample data.
Portal accounts are provisioned per client by Horizen. Single sign-on with your Microsoft 365 identity is the planned path. auth stubbed
Every request, from intake to resolution, with its full timeline. Enter your organization code, then open a ticket or load your live records.
| # | Subject | Status | Priority | Opened | Last update |
|---|---|---|---|---|---|
| HZN-1042 | New hire onboarding — laptop + M365 + phone | in progress | Normal | 2026-07-01 | 2026-07-03 |
| HZN-1041 | Shared mailbox permissions for accounting | resolved | Normal | 2026-06-30 | 2026-06-30 |
| HZN-1040 | Server backup verification failed on VOL-02 | escalated | High | 2026-06-28 | 2026-07-02 |
| HZN-1039 | VPN client update rollout — wave 2 | resolved | Low | 2026-06-24 | 2026-06-27 |
Monthly service reports, patch compliance, and backup verification — each one reproducible from raw machine state.
Load your organization above to pull the latest keep report straight from the service door.
Tickets opened/closed, SLA attainment, time-to-first-touch, top request categories.
status: illustrative placeholder
Per-endpoint OS build, days since last patch, pending reboots. Re-derived on demand from each machine.
status: illustrative placeholder
Every protected volume's latest restore point, its fingerprint, and the result of the byte-exact re-check.
status: illustrative placeholder
Portal accounts will see their own fleet here. The public status page shows the same machinery pointed at Horizen's own infrastructure — we run on what we sell.
View Horizen system status